Scimago Journal & Country Rank

Journal of Service Research

Country

United States

Universities and research institutions in United States

Subject Area and Category

Publisher

SAGE Publications Inc.

H-Index

122

Publication type

Journals

ISSN

10946705, 15527379

Coverage

1998-2020

Information

Homepage

How to publish in this journal

Scope

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles. Join the conversation about this journal
Quartiles

The set of journals have been ranked according to their SJR and divided into four equal groups, four quartiles. Q1 (green) comprises the quarter of the journals with the highest values, Q2 (yellow) the second highest values, Q3 (orange) the third highest values and Q4 (red) the lowest values.

CategoryYearQuartile
Information Systems1999Q2
Information Systems2000Q1
Information Systems2001Q1
Information Systems2002Q1
Information Systems2003Q1
Information Systems2004Q1
Information Systems2005Q1
Information Systems2006Q1
Information Systems2007Q1
Information Systems2008Q1
Information Systems2009Q1
Information Systems2010Q1
Information Systems2011Q1
Information Systems2012Q1
Information Systems2013Q1
Information Systems2014Q1
Information Systems2015Q1
Information Systems2016Q1
Information Systems2017Q1
Information Systems2018Q1
Information Systems2019Q1
Information Systems2020Q1
Organizational Behavior and Human Resource Management1999Q2
Organizational Behavior and Human Resource Management2000Q2
Organizational Behavior and Human Resource Management2001Q1
Organizational Behavior and Human Resource Management2002Q1
Organizational Behavior and Human Resource Management2003Q1
Organizational Behavior and Human Resource Management2004Q1
Organizational Behavior and Human Resource Management2005Q1
Organizational Behavior and Human Resource Management2006Q1
Organizational Behavior and Human Resource Management2007Q1
Organizational Behavior and Human Resource Management2008Q1
Organizational Behavior and Human Resource Management2009Q1
Organizational Behavior and Human Resource Management2010Q1
Organizational Behavior and Human Resource Management2011Q1
Organizational Behavior and Human Resource Management2012Q1
Organizational Behavior and Human Resource Management2013Q1
Organizational Behavior and Human Resource Management2014Q1
Organizational Behavior and Human Resource Management2015Q1
Organizational Behavior and Human Resource Management2016Q1
Organizational Behavior and Human Resource Management2017Q1
Organizational Behavior and Human Resource Management2018Q1
Organizational Behavior and Human Resource Management2019Q1
Organizational Behavior and Human Resource Management2020Q1
Sociology and Political Science1999Q2
Sociology and Political Science2000Q1
Sociology and Political Science2001Q1
Sociology and Political Science2002Q1
Sociology and Political Science2003Q1
Sociology and Political Science2004Q1
Sociology and Political Science2005Q1
Sociology and Political Science2006Q1
Sociology and Political Science2007Q1
Sociology and Political Science2008Q1
Sociology and Political Science2009Q1
Sociology and Political Science2010Q1
Sociology and Political Science2011Q1
Sociology and Political Science2012Q1
Sociology and Political Science2013Q1
Sociology and Political Science2014Q1
Sociology and Political Science2015Q1
Sociology and Political Science2016Q1
Sociology and Political Science2017Q1
Sociology and Political Science2018Q1
Sociology and Political Science2019Q1
Sociology and Political Science2020Q1
SJR

The SJR is a size-independent prestige indicator that ranks journals by their 'average prestige per article'. It is based on the idea that 'all citations are not created equal'. SJR is a measure of scientific influence of journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from It measures the scientific influence of the average article in a journal, it expresses how central to the global scientific discussion an average article of the journal is.

YearSJR
19990.565
20000.727
20011.174
20021.630
20031.276
20042.138
20051.637
20061.709
20071.552
20082.418
20092.346
20100.983
20112.247
20122.370
20133.718
20142.844
20152.883
20164.818
20175.247
20183.340
20193.370
20204.434
Total Documents

Evolution of the number of published documents. All types of documents are considered, including citable and non citable documents.

YearDocuments
199930
200023
200128
200225
200327
200425
200525
200628
200725
200825
200928
201031
201131
201230
201337
201431
201531
201629
201729
201828
201929
202051
Citations per document

This indicator counts the number of citations received by documents from a journal and divides them by the total number of documents published in that journal. The chart shows the evolution of the average number of times documents published in a journal in the past two, three and four years have been cited in the current year. The two years line is equivalent to journal impact factor ™ (Thomson Reuters) metric.

Cites per documentYearValue
Cites / Doc. (4 years)19990.800
Cites / Doc. (4 years)20001.422
Cites / Doc. (4 years)20011.074
Cites / Doc. (4 years)20021.938
Cites / Doc. (4 years)20031.934
Cites / Doc. (4 years)20042.825
Cites / Doc. (4 years)20052.505
Cites / Doc. (4 years)20063.618
Cites / Doc. (4 years)20074.067
Cites / Doc. (4 years)20084.728
Cites / Doc. (4 years)20095.961
Cites / Doc. (4 years)20104.575
Cites / Doc. (4 years)20115.596
Cites / Doc. (4 years)20125.591
Cites / Doc. (4 years)20136.183
Cites / Doc. (4 years)20148.163
Cites / Doc. (4 years)20155.240
Cites / Doc. (4 years)20167.426
Cites / Doc. (4 years)20177.469
Cites / Doc. (4 years)20189.000
Cites / Doc. (4 years)201910.068
Cites / Doc. (4 years)202011.730
Cites / Doc. (3 years)19990.800
Cites / Doc. (3 years)20001.422
Cites / Doc. (3 years)20011.074
Cites / Doc. (3 years)20021.790
Cites / Doc. (3 years)20032.118
Cites / Doc. (3 years)20042.075
Cites / Doc. (3 years)20052.325
Cites / Doc. (3 years)20063.117
Cites / Doc. (3 years)20073.731
Cites / Doc. (3 years)20084.026
Cites / Doc. (3 years)20095.154
Cites / Doc. (3 years)20103.372
Cites / Doc. (3 years)20114.750
Cites / Doc. (3 years)20124.856
Cites / Doc. (3 years)20136.620
Cites / Doc. (3 years)20145.122
Cites / Doc. (3 years)20154.327
Cites / Doc. (3 years)20167.020
Cites / Doc. (3 years)20178.319
Cites / Doc. (3 years)20187.798
Cites / Doc. (3 years)20197.384
Cites / Doc. (3 years)202012.523
Cites / Doc. (2 years)19990.800
Cites / Doc. (2 years)20001.422
Cites / Doc. (2 years)20010.792
Cites / Doc. (2 years)20021.804
Cites / Doc. (2 years)20031.226
Cites / Doc. (2 years)20041.923
Cites / Doc. (2 years)20051.865
Cites / Doc. (2 years)20062.580
Cites / Doc. (2 years)20073.340
Cites / Doc. (2 years)20083.358
Cites / Doc. (2 years)20093.260
Cites / Doc. (2 years)20102.755
Cites / Doc. (2 years)20114.017
Cites / Doc. (2 years)20124.758
Cites / Doc. (2 years)20133.246
Cites / Doc. (2 years)20144.104
Cites / Doc. (2 years)20153.279
Cites / Doc. (2 years)20167.903
Cites / Doc. (2 years)20177.317
Cites / Doc. (2 years)20184.724
Cites / Doc. (2 years)20197.561
Cites / Doc. (2 years)202010.772
Total Cites 
Self-Cites

Evolution of the total number of citations and journal's self-citations received by a journal's published documents during the three previous years.
Journal Self-citation is defined as the number of citation from a journal citing article to articles published by the same journal.

CitesYearValue
Self Cites19996
Self Cites200023
Self Cites200114
Self Cites200233
Self Cites200339
Self Cites200431
Self Cites200516
Self Cites200624
Self Cites200724
Self Cites200821
Self Cites200933
Self Cites201018
Self Cites201153
Self Cites201231
Self Cites201332
Self Cites201440
Self Cites201543
Self Cites201657
Self Cites201760
Self Cites201843
Self Cites201955
Self Cites2020104
Total Cites199912
Total Cites200064
Total Cites200173
Total Cites2002145
Total Cites2003161
Total Cites2004166
Total Cites2005179
Total Cites2006240
Total Cites2007291
Total Cites2008314
Total Cites2009402
Total Cites2010263
Total Cites2011399
Total Cites2012437
Total Cites2013609
Total Cites2014502
Total Cites2015424
Total Cites2016695
Total Cites2017757
Total Cites2018694
Total Cites2019635
Total Cites20201077
External Cites per Doc 
Cites per Doc

Evolution of the number of total citation per document and external citation per document (i.e. journal self-citations removed) received by a journal's published documents during the three previous years. External citations are calculated by subtracting the number of self-citations from the total number of citations received by the journal’s documents.

CitesYearValue
External Cites per document19990.462
External Cites per document20001.025
External Cites per document20010.937
External Cites per document20021.455
External Cites per document20031.627
External Cites per document20041.709
External Cites per document20052.145
External Cites per document20062.880
External Cites per document20073.560
External Cites per document20083.907
External Cites per document20094.855
External Cites per document20103.224
External Cites per document20114.272
External Cites per document20124.721
External Cites per document20136.483
External Cites per document20144.813
External Cites per document20153.969
External Cites per document20166.716
External Cites per document20178.011
External Cites per document20187.659
External Cites per document20196.988
External Cites per document202011.583
Cites per document19990.800
Cites per document20001.422
Cites per document20011.074
Cites per document20021.790
Cites per document20032.118
Cites per document20042.075
Cites per document20052.325
Cites per document20063.117
Cites per document20073.731
Cites per document20084.026
Cites per document20095.154
Cites per document20103.372
Cites per document20114.750
Cites per document20124.856
Cites per document20136.620
Cites per document20145.122
Cites per document20154.327
Cites per document20167.020
Cites per document20178.319
Cites per document20187.798
Cites per document20197.384
Cites per document202012.523
% International Collaboration

International Collaboration accounts for the articles that have been produced by researchers from several countries. The chart shows the ratio of a journal's documents signed by researchers from more than one country; that is including more than one country address.

YearInternational Collaboration
199913.33
200013.04
200117.86
200228.00
200325.93
200420.00
200548.00
200660.71
200728.00
200832.00
200932.14
201045.16
201132.26
201230.00
201348.65
201441.94
201538.71
201648.28
201755.17
201864.29
201979.31
202056.86
Citable documents 
Non-citable documents

Not every article in a journal is considered primary research and therefore "citable", this chart shows the ratio of a journal's articles including substantial research (research articles, conference papers and reviews) in three year windows vs. those documents other than research articles, reviews and conference papers.

DocumentsYearValue
Non-citable documents19992
Non-citable documents20005
Non-citable documents20015
Non-citable documents20024
Non-citable documents20031
Non-citable documents20041
Non-citable documents20051
Non-citable documents20062
Non-citable documents20073
Non-citable documents20083
Non-citable documents20092
Non-citable documents20102
Non-citable documents20113
Non-citable documents20124
Non-citable documents20133
Non-citable documents20142
Non-citable documents20152
Non-citable documents20164
Non-citable documents20174
Non-citable documents20184
Non-citable documents20193
Non-citable documents20202
Citable documents199913
Citable documents200040
Citable documents200163
Citable documents200277
Citable documents200375
Citable documents200479
Citable documents200576
Citable documents200675
Citable documents200775
Citable documents200875
Citable documents200976
Citable documents201076
Citable documents201181
Citable documents201286
Citable documents201389
Citable documents201496
Citable documents201596
Citable documents201695
Citable documents201787
Citable documents201885
Citable documents201983
Citable documents202084
Cited documents 
Uncited documents

Ratio of a journal's items, grouped in three years windows, that have been cited at least once vs. those not cited during the following year.

DocumentsYearValue
Uncited documents19996
Uncited documents200019
Uncited documents200132
Uncited documents200224
Uncited documents200322
Uncited documents200423
Uncited documents200520
Uncited documents200619
Uncited documents200712
Uncited documents200811
Uncited documents200910
Uncited documents201015
Uncited documents201110
Uncited documents201215
Uncited documents201320
Uncited documents201410
Uncited documents201518
Uncited documents201610
Uncited documents20174
Uncited documents201811
Uncited documents20199
Uncited documents20202
Cited documents19999
Cited documents200026
Cited documents200136
Cited documents200257
Cited documents200354
Cited documents200457
Cited documents200557
Cited documents200658
Cited documents200766
Cited documents200867
Cited documents200968
Cited documents201063
Cited documents201174
Cited documents201275
Cited documents201372
Cited documents201488
Cited documents201580
Cited documents201689
Cited documents201787
Cited documents201878
Cited documents201977
Cited documents202084
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